Place and manage an order
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How to place a standard order?
What is the purpose of the standard order? The "standard" order is used for any type of article that you wish to order for your site. You can without any problem add in the same cart articles of different suppliers. How to use it? Once you have ad...
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How do I add an article with the Free Entry Form?
The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. You can place free-entry orders if, for example, you can't find the item you're looking for in the item families or your supplier catalogs. In ...
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How to receive an order
The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. Once you've sent your order request to the supplier, he can approve it (if he has the necessary stock to meet your requirements) and deliver th...
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How to modify an order
The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. For various reasons, you may want to modify an order that has already been sent to the supplier. There are several ways of doing this: you can ...
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How do I add an attachment to an order?
The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. The software lets you add an attachment to your orders directly from your shopping cart. In this article: How to add an attachment to an ord...
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How to place an open order ?
The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. Open orders are particularly useful when the quantity to be ordered is approximate (for example, when ordering concrete). The aim is to define ...
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How can I track my orders and receipts?
The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. iSUYBUY lets you track your orders and receipts directly on the app or website, so you can save time. In this article: Find out how to track y...
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How to cancel an order?
The terms used in the article below correspond to iSYBUY. To find iBAT equivalents, click on this link. You've placed an order and you realise that there's an error in quantity or price, for example. Don't worry, on iBAT you can cancel an order th...
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